1+ week, 3+ day ago   (1327+ words) By consolidating a fragmented workers’ compensation program and embedding dedicated case management resources, Continental Tire transformed a structurally inefficient system into a model of consistency, accountability, and measurable results — without losing sight of the injured employees at the heart of…...

1+ week, 3+ day ago   (1248+ words) By pairing disciplined data analytics with a deeply held commitment to caring for its associates, Burlington, one of the fastest growing national off-price retailers, transformed its workers’ compensation program into a scalable, consistent, and genuinely people-first operation. Read more. By…...

1+ week, 3+ day ago   (1245+ words) Fifteen months into the role, Marriott’s new Vice President of Global Claims took a hard look at a workers’ compensation program that had largely run on autopilot for decades — and launched a methodical overhaul designed to bring consistency, speed, and…...

4+ day, 17+ hour ago   (1410+ words) When two of the country’s largest health systems merged to form Advocate Health, the challenge of unifying their workers’ compensation programs fell to Melinda Daniel — who built a single enterprise program for 150,000 teammates across six states, guided by one simple…...

5+ day, 15+ hour ago   (1572+ words) Mergers are hard. Health care mergers are harder. And when Advocate Aurora Health and Atrium Health combined to form Advocate Health — one of the largest nonprofit health systems in the United States — the operational complexity was staggering. Each of those…...

1+ week, 6+ day ago   (1281+ words) By asking a simple but powerful question — why should an injured employee receive better benefits on short-term disability than on workers’ compensation? — Fox Corporation built a salary continuation program that transformed its workers’ comp experience and gave injured employees something…...

1+ week, 6+ day ago   (1674+ words) The workforce is as diverse as the work itself. Employees speak dozens of languages. Some work overnight shifts. Many perform physically demanding tasks in high-risk environments. And a significant share have disabilities — because employing people with disabilities isn’t just a…...

1+ week, 6+ day ago   (1663+ words) Kathy Tusken has a favorite metaphor for the kind of change Essentia Health has made over the past decade in its workers’ compensation program: “We’re up here in the Northland on the Seaway,” she shared, “so we always say it’s…...

1+ week, 6+ day ago   (1627+ words) Although only about a quarter of Panda’s restaurants are in California, the state was consuming a vastly disproportionate share of workers’ compensation spend — with Southern California locations alone accounting for a significant portion of that. The math, as Shaun Jackson…...

1+ week, 6+ day ago   (1677+ words) Lee Pyfrom will be the first to tell you he was skeptical. It was about eight years ago at a regional safety conference, and a chiropractor was presenting on how muscle rolling could reduce back strains. Pyfrom, Director of Safety…...