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MyJoyOnline
myjoyonline.com > philip-nai-what-happens-at-your-front-desk-can-make-or-break-your-brand

Philip Nai: What happens at your front desk can make or break your brand

3+ week, 3+ day ago   (760+ words) We spend a lot of time talking about branding. And rightly so. These things matter. But sometimes, we forget something very fundamental. A brand is experienced through people. Just last week, I had the opportunity to facilitate a workshop for…...